Table of Contents
1. Look at the Template in Salesforce
Access the template stored in Salesforce, located in your folder (e.g., "Wanda’s Templates").
2. Review Template Fields
Ensure fields like "Dear {Contact First}" and "My coworker will be in {Account: City}" are correctly populated.
3. Validation
Verify that all fields in the template are filled out correctly with the appropriate recipient-specific information.
4. Send the Email
Use the validated template to send the email to the intended recipient.
5. Confirm Delivery
Send a copy of the email to the organization's "Contact" webpage or contact email.
Request confirmation that the recipient has received the email or advise them to check their spam filter.
6. Archival
Note that Salesforce automatically retains a copy of the sent email for record-keeping.