Communication Procedures

Table of Contents

  1. I. Traveling Appointments
  2. II. Outgoing Written Communications
  3. III. Outgoing Oral Communications (Phone Calls, etc.)

I. Traveling Appointments Procedure

A. Check Time Zone

Identify Destination Time Zone

  • Determine the time zone of the destination for the appointment.
  • Make sure that the relative time shows up at the right time in your calendar.
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II. Outgoing Written Communications Procedure

A. Use Pre-Approved Template

Access Template Library

  • Select Appropriate Template
  • Customization
  • Quality Assurance
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B. Talk to Nick

Consultation

  • Discuss the content of the communication with Nick for input or advice.
  • Review any specific guidelines or considerations provided by Nick.
  • Approval Process
  • Document any feedback or changes suggested by Nick.
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III. Outgoing Oral Communications Procedure (Phone Calls, etc.)

A. Use Pre-Approved Script

Access Pre-Approved Scripts

  • Navigate to the repository of pre-approved scripts suitable for various oral communication scenarios.
  • Familiarize yourself with the main messages and information outlined in each script.
  • Select the Appropriate Script
  • Customization
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B. Ask Nick

Initial Consultation

  • Discuss the planned communication with Nick to gather insights or specific directives.
  • Consider Nick’s experience and knowledge in refining the communication strategy.
  • Review of Script
  • Incorporate any feedback or modifications suggested by Nick to enhance the effectiveness of the communication.
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